Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Original art cannot be returned. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Contact your credit card company or check your statement. Please allow 10-14 business days to see it processed on your account. If you’ve done all of this and you still have not received your refund yet, please contact us at parkeramandalynn(AT)gmail.com
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at parkeramandalynn(AT)gmail.com.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be e-mailed. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and information about your return will go to their email.
You will be responsible for paying for your own shipping costs for returning your item. Contact parkeramandalynn(AT)gmail.com for the shipping address. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at parkeramandalynn(AT)gmail.com for questions and addresses related to refunds and returns.